Service

πŸ”§ Expert Wheel Building & Repair β€” Done In-Store

Why wait days and pay more? While other shops outsource wheel work to Brisbane (adding time and cost), we build and repair wheels right here in our workshop.

βœ“ Custom wheel builds for your riding style
βœ“ Professional truing and spoke replacement
βœ“ Alloy and carbon wheels supported
βœ“ All major brands: DT Swiss, Pillar, and more

Turnaround: As quick as 24 hours (depending on spoke availability)
4.9 β˜…β˜…β˜…β˜…β˜… From 440+ Google reviews
13+ yrs Serving Mackay since 2013
In-House All work done on-site β€” never outsourced
Specialized-Trained Technicians certified on current drivetrain, e-bike & suspension platforms

What you get when you book with us

βœ“ 30-Day Service Guarantee

If the issue we fixed comes back within 30 days, we re-do the work. No charge, no argument.

βœ“ 30-Day Tyre & Saddle Satisfaction

New Specialized tyres or saddles β€” ride them for 30 days. Not feeling right? We'll swap them out.

βœ“ Transparent Pricing

Every service and repair has a published price. No surprises at pickup.

βœ“ We Ride What We Sell

Our team rides the bikes, the brands and the local trails. You get advice from riders β€” not a script.

πŸ›ž Wheel Building & Repair Services

Nearly 2 decades of wheel building experience with professional tooling. We handle everything from basic truing to full custom builds.

Wheel True

Fix wobbles and get your wheels spinning straight again

$38

Custom Wheel Build

Hand-built wheels matched to your weight, riding style, and terrain

$100

Plus cost of components

Hub Service (per hub)

Clean, re-grease, and adjust for smooth rolling

$45
Why choose our wheel service?
  • Fast turnaround: Most repairs completed within 24–48 hours
  • No outsourcing: Your wheels never leave our workshop
  • Expert craftsmanship: Built by experienced technicians with professional tools
  • All brands supported: DT Swiss, Pillar, Mavic, and all major manufacturers
  • Carbon & alloy: We work with both materials confidently

πŸ“ RetΓΌl Sizing

A properly-sized bike is faster, more comfortable, and easier on your body. Whether you're picking a new road bike or feeling hotspots on longer rides, we'll get your setup dialled using the RetΓΌl sizing method trusted by Specialized and professional teams worldwide.

What's included in a RetΓΌl Sizing session

βœ“ Saddle height set to your inseam and riding style

βœ“ Saddle fore-aft (knee-over-pedal-spindle check)

βœ“ Reach and bar drop review

βœ“ Cleat position (SPD / Look / Speedplay)

βœ“ Handlebar angle and tilt

Typical session: 30–45 minutes. Book ahead β€” these need dedicated workshop time.

$89 Free with any new road bike purchase (ask in-store)

πŸ”§ Complete Bike Service Packages

Our star-rated service packages provide comprehensive maintenance to keep your bike running smoothly. Click each package to see what's included.

β˜…β˜…β˜…β˜…β˜… 5 STAR ServiceBest for: high-end road / MTB, biannual peak maintenance$735 β–Ό

Recommended: Biannually (every 6 months)

Our most comprehensive service package for serious riders who demand peak performance.

  • All Bolts Checked
  • Tyre Pressure Checked
  • Lube Chain and Drive Train
  • Degrease Drive Train
  • Bike Wash
  • Gears Tuned
  • Brakes Adjusted
  • Wheels Trued
  • Headset Service
  • Bottom Bracket Service
  • Hubs Serviced
  • Includes All Fitting Fees
  • Complete Strip & Rebuild
  • All Mechanical Cables Replaced
  • Hydraulic Brake Fluid Replaced
  • New Bar Tape / Grips Included
  • Includes New Jockey Wheels
  • Includes New Chain
  • 1 Star Service Gift Voucher
Note: Suitable for Ultegra / Force / XT / XO1 level components and above
β˜…β˜…β˜…β˜…β˜† 4 STAR ServiceBest for: enthusiast road / MTB / e-bike β€” annual performance overhaul$409 β–Ό

Recommended: Annually

Comprehensive annual service to keep your bike in top condition year-round.

  • All Bolts Checked
  • Tyre Pressure Checked
  • Lube Chain and Drive Train
  • Degrease Drive Train
  • Bike Wash
  • Gears Tuned
  • Brakes Adjusted
  • Wheels Trued
  • Headset Service
  • Bottom Bracket Service
  • Hubs Serviced
  • Includes All Fitting Fees
  • Complete Strip & Rebuild
  • All Mechanical Cables Replaced
Note: Suitable for Ultegra / Force / XT / XO1 level components and above
β˜…β˜…β˜…β˜†β˜† 3 STAR ServiceBest for: regular riders β€” 60–80 hours between services$229 β–Ό

Recommended: Every 60–80 riding hours

Thorough service for regular riders who put in consistent miles.

  • All Bolts Checked
  • Tyre Pressure Checked
  • Lube Chain and Drive Train
  • Degrease Drive Train
  • Bike Wash
  • Gears Tuned
  • Brakes Adjusted
  • Wheels Trued
  • Headset Service
  • Bottom Bracket Service
β˜…β˜…β˜†β˜†β˜† 2 STAR ServiceBest for: commuters, weekend riders β€” routine tune-up$119 β–Ό

Recommended: Every 60–80 riding hours

Essential maintenance to keep your bike running smoothly.

  • All Bolts Checked
  • Tyre Pressure Checked
  • Lube Chain and Drive Train
  • Degrease Drive Train
  • Bike Wash
  • Gears Tuned
  • Brakes Adjusted
β˜…β˜†β˜†β˜†β˜† 1 STAR ServiceBest for: quick safety check before a ride or sale$59 β–Ό

Safety Check

Quick safety inspection to ensure your bike is roadworthy.

  • All Bolts Checked
  • Tyre Pressure Checked
  • Lube Chain and Drive Train
  • Degrease Drive Train
RACE RACE STAR ServiceBest for: event-day readiness β€” the final tune matters$85 β–Ό

Pre-Race / Event Check

Specialised pre-race service to ensure peak performance on race day.

  • All Bolts Checked
  • Tyre Pressure Checked
  • Lube Chain and Drive Train
  • Degrease Drive Train
  • Bike Wash
RACE+ PreRace with OptimisationBest for: chasing PBs β€” every watt counts$110 β–Ό

Pre-Race Check + Chain Optimisation

Everything in our RACE STAR service plus professional chain optimisation for maximum efficiency and performance.

  • All Bolts Checked
  • Tyre Pressure Checked
  • Lube Chain and Drive Train
  • Degrease Drive Train
  • Bike Wash
  • Chain Optimisation (reduces friction & improves efficiency)
What is Chain Optimisation? A specialised process that reduces drivetrain friction and improves power transfer, giving you measurable performance gains on race day. β–Ά Watch: How Chain Optimisation Works

πŸ› οΈ Individual Services & Repairs

Need something specific? We offer Γ  la carte services for quick fixes and individual adjustments.

RetΓΌl Sizing $89
Gear Adjust $38
Brake Adjust $38
Headset Service $38
Bottom Bracket Service $38
Wheel True $38
Wheel Build $100
Hanger Straighten & Gear Adjust $50
Chain Optimisation $35
Firmware Update, Electrical Systems Inspection $30
Tube Replacement $17
Fitting Bar Tape $22
Fitting Fee Per Item $15
Brake Bleed (per end) $45
Hub Service (per hub) $45
Bike Packing $90
Bike Build (new out of box) $150

πŸ“… Book Your Service

Prefer to speak to someone?

Call 07 4999 9474 Tue–Fri, 9am–5pm Β· We'll book you in and answer any questions

Or complete the form below and we'll confirm your booking. We're open Tuesday–Friday and recommend booking at least one week in advance.

Workshop days are Tuesday–Friday. Please choose one of these days and we'll confirm availability.

Contact us

This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.